Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Volunteer Comprehensive Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Volunteer Comprehensive Treatment Center.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

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Volunteer Comprehensive Treatment Center’s medication assisted treatment has helped countless men and women defeat their addictions to opioids.

The success of our programming is rooted in our all-encompassing approach to treating opioid dependency. By combining specific medications with therapeutic interventions, our center provides the care that our clients need to achieve the opioid-free lives they desire. Additionally, the unique treatment experience at our center features customized plans of action to help each individual reach his or her treatment goals.

Given the fact that treatment at Volunteer Comprehensive Treatment Center is highly individualized, the cost for services rendered can vary depending on the needs of each patient. Based on the treatment requirements of those entrusted into our care, the medication recommended and the type and frequency of therapies can vary. All of these elements can ultimately affect the cost of treatment.

Before a patient begins treatment at our center, the price for treatment will be discussed first, as we want our patients to be as prepared as possible for any expenses they should accrue.

The listed payment information is important for prospective patients to keep in mind when considering treatment at Volunteer Comprehensive Treatment Center:

  • We can accept cash as payment for treatment.
  • We do not accept personal checks or payments over the phone.
  • We do accept major credit cards, however, we do not accept Discover or American Express credit cards.
  • Our staff can verify your or your loved one’s insurance benefits to see if insurance will cover the cost for care at our center.
  • The price of your prescription can vary and is a separate expense.
  • They accept Blue Cross Blue Shield and merigroup Medicaid.
  • They will accept Amerigroup, BlueCare and United Healthcare.
  • The clinic will be able to check their eligibility at admission\
  • Patients will need to bring their insurance card (if they have it) and an ID

If you or your loved one would like more information pertaining to treatment costs at Volunteer Comprehensive Treatment Center, you or your loved one can contact our staff to have any questions answered. We are happy to help you or someone you care about in the pursuit of a truly recovered life. So let us, at Volunteer Comprehensive Treatment Center, assist you in making that changes needed to have a happier, healthier tomorrow.